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Citizens Advice Northumberland - Telephone/Digital team

This service is for anyone working at Northumberland County Council to enable referrals to be made for clients who have had an unsuccessful application to the CRF/ EHP/HSP.

We can look at budgeting, increasing income as well as suggestions to reduce expenditure and can refer to other services within the organisation to aid with debts/ money advice, welfare benefits and energy advice.

Who can use this service?

How are services delivered?

We contact clients via phone and or email

welfare benefits grants council tax council tax benefit rent/council tax arrears Advice/Advocacy Service

Citizens Advice Northumberland - Telephone/Digital team

Noreply@citizensadvicenorthumberland.org.uk

0808 278 7944

Unit 6, Sovereign House, Sovereign Business Park
Ashington
NE63 8UG

Monday-Thursday 9am-5pm
Friday 9am-4.30pm

Service can be delivered by phone, video or email




Service last updated 08/05/2026
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