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Karbon Homes customers can get free and confidential welfare rights and money advice from the Money Matters team. We have one of the largest advice teams in the North East. All our staff are ready to chat, Monday to Friday, and they’re all experienced in listening, not judging, and giving sensible advice to make your life easier.
As a responsible lender, we provide loans to our members at rates they can afford. By not charging setting up fees or early repayment charges and by calculating interest on a daily basis, it means our members are not paying more than they need to. If their circumstances change, we look to help them navigate any trickier times by being flexible and understanding.
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